Our Shipping & Return Policy

Shipping & Return Policy

Shipping Policy

• Safe & Secure Delivery – All stones are carefully packed with industry-standard protection to prevent damage during transit.

• Timely Dispatch – Orders are processed and shipped promptly, with tracking details shared for convenience.

• ⚡ Custom Handling – Special packaging and handling are provided for fragile or oversized slabs.

• Shipping Charges – Calculated based on destination, weight, and order size (shared at the time of order confirmation).

Return Policy

• ✅ Quality Guarantee – We thoroughly inspect every stone before dispatch to ensure premium quality.

• Returns/Exchanges – Accepted only in cases of:

  • Significant manufacturing defect with Our Expert Check before Packaging.

  • We are Not Responsible after Packaging.

• Non-Returnable – Once stones are Packed, cut, installed, or customized, they cannot be returned.

• Refund/Replacement – After inspection, eligible returns will be refunded or replaced promptly.